Patient Finance and Loan recently announced it will now implement CollectPlus debt collection software into its computer system, in order to organize and maintain its medical debt collection operation. CollectPlus is built upon the most current Microsoft (News - Alert) technology, by International Computer Consulting Organization.
Located in South Ogden, UT, Patient Finance and Loan, was formed to provide innovations in lending and finance, for both providers and patients. The company’s experience in medical billing, finance, and healthcare technology help providers manage their accounts receivable, while providing the means for patients to pay for the services they need.
PFL provides multiple services including medical billing, and patient lending programs. Therefore, it was crucial that a debt collection software solution was chosen that had the capabilities to address all three of these services.
After looking at advantages and disadvantages of various systems, PFL chose CollectPlus simply because it is flexible enough to meet their collection needs, yet can still provide for room for growth within current and future business verticals. Using CollectPlus, now PFL can manage intensive billing processes for several medical providers, and can enable lending programs for patients.
Trevan Blaisdell, in charge of Operations at PFL, has seen firsthand how productivity has increased on the floor since going live with CollectPlus, “Our collectors can get to the information they need quicker, allowing more work to get done in less time. Accessing account details from numerous clients is no longer tedious and unmanageable. Processing more accounts in less time has translated into more returns on debt recovery. We especially love their dynamic payment schedule feature, which has made setting up payment arrangements a breeze for repayment.”
Jeff Blackett, CEO of PFL, shared how CollectPlus has boosted his company’s productivity, “CollectPlus has saved our company money in paper, ink, folders and labels, but most importantly time. Our productivity has increased by 50 percent! This software has made our staff more efficient, and we are now able to offer more to our clients, as well as debtors. We’re very happy we purchased CollectPlus and we’re excited for all of the possibilities this software has presented.” Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.
Edited by Patrick Barnard