Tedious is a good word to describe the traditional job of accounts receivable. If nothing else, it has always been a job that requires lots of time-consuming, costly manual data keying.
With today’s announcement by A2iA Research Lab, a leading developer of handwritten and machine printed text recognition, information extraction and the intelligent classification of paper documents, that scenario may be forever altered. At HFMA’s 2011 ANI Healthcare Finance Conference A2iA announced that it has added new functionality to its A2iA DocumentReader™ an unstructured document classification and data extraction toolkit that is designed to enhance workflow automation in the healthcare, government, insurance, financial services, banking and BPO markets; a product that lends itself to the streamlining of the accounts receivable process. A2iA reports that its product is designed to “allow complex and cursive data from all forms, documents and checks including unstructured handwritten letters, to become part of a structured database, making it searchable and reportable, with the same level of flexibility of printed or digital data.” The new feature set A2iA is announcing is a Semi-Automated Assisted Keying functionality that it says will help to speed up the processing of complex, columnar data, which is typical of what accounts receivable encounters on a daily basis, whether it is in printed or handwritten form.
Perhaps reading the minds of accounts receivable personnel everywhere, the president and chairman of the board of A2iA, Jean-Louis Fages, commented that, “Manually keying data from complex documents with columnar layouts is time-consuming and costly to any organization.” Fages went on to explain, “In response to the market’s needs, the A2iA Research Lab developed new capabilities that take workflow automation a step further. We have always been a company focused on our core technology that meets the needs of our users, and with our Research Lab, we are continuously able to do so.”
A2iA DocumentReader works with point-and-click functionality that captures and extracts alpha, numeric and alpha-numeric information from full columns of information, such as accounts receivable documents and invoices, which the company says significantly speeds manual keying and brings a new level of efficiency to complex document processing.
In other news, TMCnet reported, “Accounts Receivable Management Software Provider Unit4 Coda is continuing its close relationship with IBM (News - Alert) (News - Alert). Unit4 Coda, Inc. has supported the IBM platform for close to a quarter of century, the company says.”Linda Dobel is a TMCnet Contributor. She has been an editor in the contact center space for more than 25 years, and has the distinction of being the founding editor of Customer Inter@ction Solutions (CIS) magazine. To read more of her articles, please visit her columnist page.
Edited by Rich Steeves