Zoho Intros Enterprise Account for Site24x7

Zoho, a company that creates online collaborative productivity and business applications, reportedly has announced the Enterprise Account for Site24x7, the company’s Web site monitoring service.

 

Also, using Site24x7, the Pleasanton, California-based company said that it’s making uptime and performance details of its Zoho services publicly available to Zoho users as well as Web watchers who visit the site.

 

With Site24x7, businesses can monitor Web sites, online applications, and services. The monitoring is done from multiple monitoring locations around the world – a feature that’s expected to help companies display the performance of their Web applications on the new status page.

 

Here’s a screen shot of the tool monitoring and updating Web sites:

 

 

Moreover, to help isolate performance problems, Site24x7 performs monitoring checks from outside the firewall. It sends e-mail and short message service notifications if there is any downtime or performance problem.

 

Robust reporting features provide empirical knowledge of downtime and performance issues, said officials.

 

The new Enterprise Account of Site24x7 has been designed for enterprises that want to ensure their customer-facing Web sites meet long-term business goals. It features Web site SLA management that lets organizations define service level agreements and track their compliance with real uptime and performance statistics for their sites; enterprise-class reports – busy hours, trends, summary, downtime, response time; more.

 

While the monitor groups that let service providers and other organizations group related monitors into separate categories, the trace route upon failure isolates the point of network failure.

 

Also, Enterprise Account of Site24x7 includes operational dashboard that provides an overall picture of Web sites’ performance from various geographical locations; and enhanced billing, including itemized billing information, printable invoices, and more.

 

The introduction of more paid versions of Zoho’s services has made “transparency” as important as uptime and SLA. Raju Vegesna of Zoho said that the users deserve to know how Zoho is performing over time from different locations. At status.zoho.com, users can find out that.

 

“And more enterprise organizations agree with us, which inspired us to release the Site24x7 Enterprise Account,” Vegesna said.

 

Site24x7 is powered by technology borrowed from AdventNet, which is the parent company of Zoho.

 

Earlier this year, as TMCnet reported, Zoho released its Zoho CRM with enterprise-grade functionality that includes role-based, hierarchical security administration.