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Ensim Adds Business Support System and User Productivity Portal to Portfolio

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March 30, 2011

Ensim Adds Business Support System and User Productivity Portal to Portfolio

By Carolyn J Dawson, TMCnet Contributor

Ensim Corporation, a provider of provisioning and management solutions for unified communications, collaboration and cloud based applications, has recently announced three additions to its product portfolio.

The new additions include Ensim Synergy (News - Alert) Service Provider Edition, Ensim Connect Service Provider Edition, and Ensim Unify Service Provider Edition 5.0, for service providers and enterprises.

The products are available for purchase as stand-alone or can be combined to a fully integrated solution as Ensim (News - Alert) Synergy and Ensim Connect do not require Ensim Unify and may be used with third party OSS and BSS systems.

Ensim’s products offer a cost-effective, automated, secure and scalable environment which enables simplification of collaboration, communication and teamwork for organizations leveraging Microsoft's (News - Alert) technologies on a hosted basis

In a release, the CEO of Ensim, David J. Wippich, said, "These new products represent the most significant expansion of our solutions for service providers in several years. We are now able to offer telcos, hosters, MVNOs, SaaS (News - Alert), Cloud, and other service providers a complete solution that automates the entire customer interaction process from contact to cash. This is a full range OSS / BSS / SDP / Portal solution, in league with products like Amdocs (News - Alert), but at one-tenth the price.”

He added, “ This solution is designed for service providers with a multi-tenant infrastructure as well as managed service providers with dedicated infrastructures or mixed infrastructures no other company in this space is offering service providers this level of complete functionality or such competitive pricing."

The Ensim Synergy Service Provider Edition is an end-to-end Business Support System (BSS) solution which automates the entire marketing and sales process right from storefront to usage reporting and ticket tracking—including the features of billing, CRM or SFA, product management, support management, and marketing campaigns and analytics modules.

The Ensim Connect Service Provider Edition focuses on the end user and is a unique User Productivity Portal based on SharePoint. It enables the users to easily and efficiently create, edit, track and manage SharePoint sites, projects, groups and resources, fully integrated with chat and calendaring platforms. Ensim Connect enables the user to provision and manage all the resources associated with SharePoint Server on the backend through the cloud.

The Ensim Unify Service Provider Edition 5.0 provides a significant update of the award winning and industry leading solution for automated user provisioning and infrastructure management operations support system (OSS). Ensim Unify offers complete centralized and relational platform in order to manage creation, activation, configuration and administration of a hosted application and cloud service offerings. Ensim Synergy can be fully integrated with Ensim Unify OSS for seamless customer acquisition and activation.

Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Janice McDuffee

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