Having trouble viewing this email? View online.

 

The latest news from the Business Process Outsourcing Global Online Community. Sponsored by Alorica. Powered by TMCnet.


  Feature Articles


AT&T has once again been named by GI Jobs magazine to the list of 2012 Top Military Friendly Employers. This is the seventh time the telecom giant has made the list, which was drawn from a sample of 5,000 companies whose annual revenues exceeded $500 million. The company was chosen for the list for a number of reasons, but one of them was its choice of using business process outsourcing company Alorica to provide customer service support.

Just as some people spent the past few weeks ridding themselves of last summer's now too tight wardrobe – quite possibly the result of sluggish winter months or growth spurts – business process outsourcing provider Alorica took note of a growth spurt it experienced of its own – a spurt which caused it to outgrow one of its current facilities that could no longer house its expanded client base and accommodate future expansion plans.

InsightSoftware.com recently made new enhancements to its software to increase efficiency and boost productivity for Oracle E-Business Suite and JD Edwards ERP solutions. The company specializes in creating innovative tools that assist in providing better financial reporting, budgeting, reconciliation and administration from Oracle E-Business Suite and JD Edwards ERP solutions.

Belgacom, a provider of business analytics, has brought a new tool into the fray. Specifically, they've brought in a Teradata Data Warehouse Appliance from Teradata in order to improve capability to gather and process information for businesses to use to improve its own processes.

Enterprises operating in today's digital age are experiencing the most profound shift in professional communications the world has ever seen. Digital communications have become the foundation upon which organizations operate, connecting a variety of documents, data and records into backend databases; and providing access to that information within a network, in the cloud and on the road.

Companies often work in the stress of a constant internal and external business, coupled with the lack of control in various factors that directly influence productivity. The necessity to take control over operations and eliminate risk is driving organizations toward solutions that automate core business processes.

When it comes to assessing whether you are doing a good job of keeping your customers happy, a good place to start might be to take a look at your current resume to see what new clients you have acquired over the year and to see if any industry observers have honored you for your client efforts.

Serco Group plc, a premier global service provider based in Hook, Hampshire, England, has launched a new Business Process Outsourcing (BPO) division to target public and private sector opportunities.



As a valued reader or attendee of TMC's publications and events, you opted-in to receive free product information
and special promotional offers via email from the industry's leading vendors. TMC is pleased to provide you
with this information-offer (TMC is not affiliated with this offer). If you no longer wish to receive this type of email,
please go to www.tmcnet.com/enews/subs.aspx?eml=[[email]]