CIOs Across the Globe Worry About Hidden Costs of the Cloud

By Oliver VanDervoort
Contributing Writer

Despite the fact that the cloud is getting more and more popular all the time, there are still plenty of people who have some real trust issues when it comes to the cloud. A new study by Compuware (News - Alert) shows that when talking to CIOs in the business world, there is still a large amount of worry about poor end user experiences. Another big fear that chief information officers are looking at when it comes to the cloud is hidden costs that might pop up from using the service.

Compuware announced the findings from a survey, carried out by Research in Action, of more than 468 CIOs from around the globe. The survey returned numbers showing that a whopping 79 percent of CIOs are concerned about the hidden costs that might come along with using the cloud. The CIOs also worry about the number of poor end user experiences due to performance bottlenecks and the impact that poor performance had on brand perception.

Despite these worries, most of the CIOs in the study said that cloud computing was their top investment priority in both the long and short term. These CIOs also believe that the biggest direction that cloud services will move is the hybrid combination of public and private computing space.

Bernd Greifeneder, CTO of Compuware’s APM (News - Alert) business unit, talked about the effect of this particular study when it comes to the top tech executives in the industry: “With cloud adoption topping the list of priorities for CIOs, companies are clearly seeing a benefit to the agility, flexibility and time-to-value that cloud services can deliver.” Greifeneder added that CIOs are right to carefully consider the effect that cloud services will have when it comes to end user services.