Axtel Using Cisco's HCS for its Private Cloud Collaboration

By Michael Guta
TMCnet Contributing Writer

Telecom operators around the world are introducing services that integrate many applications using cloud services to give mobile devices more power than ever before. As smartphones continue to incorporate communications, commerce, and work, comprehensive collaboration solutions are becoming an integral part of mobile platforms. Axtel (News - Alert), a telecommunication products and services provider in Mexico, has introduced its ‘Colaboracion Nube Privada’ or Private Cloud Collaboration service, based on the Cisco Hosted Collaboration Solution (HCS).

This new service is part of its ‘Colaboracion Total’ or Total Collaboration business portfolio of products and services that includes voice, video, email, unified messaging, instant messaging, audio and video conferences, work space, enterprise social networks and more.

The company's cloud collaboration includes many different components from Cisco (News - Alert) including its unified communications, mobility and video solutions, and Cisco Customer Collaboration. Additionally a suite of Cisco collaboration applications are integrated by Axtel offering its customers Cisco Jabber, an all-in-one Unified Communications (News - Alert) client that allows users to interact via presence/IM, voice, video, voice messaging and conferencing from any device, and Cisco WebEx, for effective online meetings. The solution allows Axtel to provide end-to-end hosted communications solutions so users can collaborate on any device, anywhere and with any content.

By offering cloud services the company is able to deliver applications in a virtualized platform with a secure and centralized management system.

The Cisco Hosted Collaboration Solution (HCS) is designed to help operators deliver faster service to more people thereby improving the competitive advantage over other service providers. The key benefits of HCS include a new extended capability for unified communications and mobility by offering Cisco applications such as: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Communications endpoints and mobile clients and Cisco mobility with IP Multimedia Subsystem (News - Alert) (IMS) integration.

The IMS integration allows Cisco partners to extend business features to any mobile handset and provide clientless capabilities for legacy mobile phone platforms with Fixed-Mobile Convergence (News - Alert) (FMC) capabilities.

The Cisco HCS is available in several types of deployments including: public cloud, private cloud, hybrid and an evolving solution with new applications and service options that are in development as well as future releases. The HCS allows organizations to offer their customers the ability to: deliver a unified user experience, optimize resources, improve IT and business agility, maintain control and manage service levels.