Focus Softnet Unveils Focus CRM

By Meenakshi Shankar
TMCnet Contributor

Focus Softnet, an IT solutions provider with over 20 years of experience and multi-domain expertise, announced the availability of the cloud-based version of its customer relationship management solution, Focus CRM.

Focus CRM gives its clients a snapshot view of their customers, giving information on demand and the insight that sales team needs to maximize every customer interaction. It provides a central platform enabling its users’ to analyze, plan, develop and deploy marketing activities.

"Businesses today are looking for cost-effective ways to optimize sales processes, enhance marketing initiatives and improve customer service to ultimately boost productivity. Focus has been providing all the three functions of a standard customer relationship management in its earlier perpetual license version of CRM. With the cloud version the product's offering enhances to 24x7 accessibility, 99.99 percent uptime and full time and dedicated support service to the end-user" said Ali Hyder, group chief executive officer of Focus Softnet.

Key features of Focus on Cloud include: easy and intuitive setup; quick deployment; low upfront costs; customizable dashboard; Web-enabled and hence access from anytime or anywhere on any device; robust and secure platform; secure login access; 24x7x365 accessibility to data; and mobile access.

Different modules offered by Focus CRM are;

• Focus CRM Campaign Management
• Focus CRM Telemarketing
• Focus CRM Email Marketing
• Focus CRM Sales Management
• Focus CRM Service Management

Available in basic, professional and enterprise versions, Focus CRM can be used on a trial period of 30 days and is available through Focus Softnet's offices and partner network globally.

Focus Softnet also said that the company is planning to unveil more cloud and mobile solutions for its customers in the second half of the year.