Tango Networks Solution Allows Cisco Jabber Users to Send SMS

By Christopher Mohr
TMCnet Contributing Writer

Tango Networks (News - Alert) recently introduced a solution, Mobile Messaging for Cisco Jabber (MMCJ) that converts instant messages from Cisco Jabber into SMS texts that can be sent through a mobile device across wireless networks. As a result, users are able to enjoy the benefits of Jabber without being limited to communicating on their company’s networks.

Frisco, Texas-based Tango Networks, Inc. develops mobility, business continuity and communications solutions for enterprise and SMB customers. One area of emphasis for Tango is facilitating dual identities on mobile phones. From their Tango-enabled mobile phones, employees can appear to customers like they are speaking from a business line. The growth of BYOD policies and mobile workforces combined with the need to comply with government regulations created an opportunity for Tango to develop solutions that address all such issues.

MMCJ works by connecting to a Cisco (News - Alert) IM and Presence server, where it waits for messages. It has the ability to take the message from the source, whether IM or SMS, and convert it to one of those two formats, depending on the destination, which could be a mobile device, or a PC running Jabber. 

By creating MMCJ, Tango has given the Jabber community several benefits. Companies that have invested in Jabber, but wanted SMS capability can continue to use that product without having to make radical changes to their messaging systems. Businesses can still collaborate with employees not connected to the main office network. Whether they are working from home, out in the field, on a business trip, or at an office not connected to the network, these employees will still be able to connect with the main office.

Perhaps the most important benefit of facilitating collaboration is that it is a more effective means of communication than traditional methods like email.  Using such tools, including MMCJ, improves employee engagement, making businesses and organizations stronger and better connected.