CrysTelCall, Jordan's first independent contact center and Business Process Outsourcing (BPO) provider, recently announced it has been named as the winner of the Middle East’s "Best Outsourcing Service Provider for the Year 2012 with 71 - 300 Seats." The award was given to the company during the Insight Middle East Call Center Awards recently held in Dubai.
Officials from CrysTelCall said the company has been recognized for its contact center services, including a full range of inbound and outbound contact center services, consultancy, and business process outsourcing to clients worldwide; allowing them to decrease operating costs, increase profits, attain measurable business results and enhance customers’ relationships.
"We are honored to have been granted this award, which is a mere recognition of our dedicated efforts, as a company, towards delivering exemplary quality of services to our clients. We are really proud to be considered as the region's ‘Best Outsourcing Service Provider for the Year 2012.’ We would also like to thank our valuable team members, whom have been a great asset to this organization in helping us accomplish our goals and objectives,” said CrysTelCall's CEO Ramez Kalis.
CrysTelCall has also been recognized with “2008 and 2011 Outsourcing Service Provider of the Year Award” in addition to Middle East’s “Best Reporting and Processes Award” for the year 2010 and 2011.
"We, at CrysTelCall, are extremely thankful and grateful for our clients, who supported us throughout these years and believed in our company, operations and processes. This award is just a slight reflection of the maturity level attained by CrysTelCall and portrays the company's commitment in achieving operational excellence and success for CrysTelCall and most importantly, its valuable clients," added Kalis.
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Edited by Rachel Ramsey