Feature Articles

TCIM Services sells international contact center services, provides Business Process Outsourcing (BPO) for customer care and account management. They recentlyreleased a case study summarizing how TCIM uses OpenSpan technology for one of its longterm clients, a Fortune 50 company, to “improve delivery of Service Level Agreements for Average Handle Time, Service Quality, and Service-to-Sales,” TCIM company officials say.

Management control is an important aspect of salespersons performance with in an organization. In the current economic situation it is seen that the business-to-business sales role is changing into relationship management.

Contact management call center Superior Contact has said that it has recently relocated its operations to a larger facility under the direction of its parent company TelNet Worldwide.

TenDigits Software, a provider of mobility solutions for Microsoft Dynamics CRM, has announced a significant customer win.

TCIM Services sells international contact center services, provides Business Process Outsourcing (BPO) for customer care and account management. They recentlyreleased a case study summarizing how TCIM uses OpenSpan technology for one of its longterm clients, a Fortune 50 company, to improve delivery of Service Level Agreements for Average Handle Time, Service Quality, and Service-to-Sales, TCIM company officials say.

Portrait Uplift Optimizer selected by T-Mobile Austria to improve customer retention, lower the direct marketing costs and increase revenues.

Noble Systems Corporation, a global provider of contact center technology solutions, announced that it has emerged as the trusted partner for nation's leading retailers in fashion, specialty apparel, jewelry, pharmaceuticals, household goods and more.