SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

CHANNEL BY TOPICS


QUICK LINKS




Call Center Performance - Lightower Selects NetCracker's TOMS Solution to Boost Operational Performance

Call Center Performance Featured Articles:

January 07, 2011

Lightower Selects NetCracker's TOMS Solution to Boost Operational Performance



By Mandira Srivastava, TMCnet Contributor


To allow high capacity networking within an organization, Lightower Fiber Networks, a provider of fiber-based networking solutions, has selected NetCracker Technology’s Telecom Operations and Management Solution (TOMS) to consolidate and manage its expanding fiber-based infrastructure. 


According to a press release, Lightower’s fiber footprint moves from New England to Eastern New York State, Northern New Jersey, Long Island and New York. This company offers Metro Ethernet, dark fiber, DWDM, SONET, Internet access and collocation services throughout the Northeast.

 Jason Campbell, SVP of operations and engineering at Lightower said that the company’ s high-capacity infrastructure continues to experience rapid growth through acquisition, market expansion and organic, in-market growth and this partnership with NetCracker (News - Alert) will enable the company to manage growth, optimize the management of assets, and enhance the customer experience.

He added that by choosing NetCracker’s TOMS Solution, Lightower will improve its internal operations by providing implementation and support staff with unified and reliable access to network information and this solution will improve Lightower’s ability to plan and fulfill client orders by helping to reduce the time and effort required to accurately analyze resources throughout the network.

NetCracker’s TOMS will play an important role in integrating its network systems to provide Lightower with a single view of the entire network. Recently, Lightower has acquired several high-capacity service providers.

Andrew Feinberg, president and CEO of NetCracker said that it values the opportunity to help North American carriers like Lightower boost their business performance, reduce operational risk, and improve their customer relationships and as Lightower executes on its growth strategy, the company looks forward to this partnership and to contributing to Lightower’s success.

In other company news, TMCnet reported that Telepak Networks has selected NetCracker’s Telecommunications & Operations Management Solution (TOMS) to accelerate the deployment of its network and service infrastructure.


Mandira Srivastava is a TMCnet contributor. She works as a full-time writer, ghostwriter and blogger, and has more than two years of experience in print and Web media. She has also worked on company brochures, website content and product descriptions, as well as proofreading and editing content. To read more of her articles, please visit her columnist page.


»More Articles

blog comments powered by Disqus





Technology Marketing Corporation

2 Trap Falls Road Suite 106, Shelton, CT 06484 USA
Ph: +1-203-852-6800, 800-243-6002

General comments: [email protected].
Comments about this site: [email protected].

STAY CURRENT YOUR WAY

© 2026 Technology Marketing Corporation. All rights reserved | Privacy Policy