A key player in the field of smart, automated communications, Varolii Corporation has recently been recognized by the global, integrated media company, Technology Marketing Corporation.

In a press release, the company announced that it has won this year’s Technology Marketing Corporation Product of the Year Award from Customer Interaction Solutions Magazine and Unified Communications Excellence award from TMC (News - Alert). According to Varolii Solutions, it is the forth year in a row that the company has won the Product of the Year Award. And so far the Unified Communications Excellence award is concerned, the company is bagging it for the second consecutive year.

Varolii’s on-demand communication solutions make it easy for the organizations to reach and interact with large numbers of customers and employees. This helps in reducing operational costs and improving service. Varolii’s product line-up includes cross-channel communications technology, which blends voice, SMS and email into a single conversation and provides recipients with multiple options to take action. The company’s on-demand platform invcludes Varolii ID, which automatically analyzes each recipient's past responses to personalize future communications. According to the company, more than 380 companies trust Varolii to send over four million communications every business day. 

"Our mission is to build intelligence into automated communications that benefits both companies and the consumers they do business with. These awards validate that we are delivering real ROI for our clients. We are honored to receive continued recognition in the industry for our products and solutions, which are allowing businesses to build stronger customer relationships, reduce costs and meet their goals,” Senior Vice President of Global Services at Varolii John Pierson, explained in the release.

The Unified Communications Excellence Award recognizes products and services that help a company leverage technology for business benefits. Varolii was honored for its work helping companies to significantly reduce resource costs and improve customer service for a large base of consumers. Varolii claims that after the implementation of its automated communications, the companies are able to contact more people in a single day than what it usually reached in weeks.

“Varolii was granted a 2010 Product of the Year Award for its achievement in advancing contact center technologies. Customer Interaction Solutions magazine has been honoring innovative companies for 13 years and Varolii has earned its place with this distinguished honor,” CEO of TMC Rich Tehrani (News - Alert), noted in a statement.

“Varolii has proven its commitment to excellence while providing solutions in the UC marketplace. Congratulations to Varolii on receiving this award and we look forward to future innovations,” Tehrani added.

A few months back, Varolii Corporation (News - Alert) received top rankings in a report from independent research and analysis firm, Ovum (News - Alert). In its report assessing hosted outbound communication providers, Ovum rated Varolii highest in two of the three category rankings in the report, and Varolii is one of just two companies making the recommended shortlist, based on Varolii's combined strength in technology, positive customer feedback and firm financial footing.

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