Every business wants to improve workforce productivity, but sometimes it can almost seem like trying to get blood from a stone; there comes a point where nothing more can be generated. At least, it might seem that way until new software can get in and have a look around. That's just what OpenSpan has in mind with its new OpenSpan Workforce Intelligence release.
OpenSpan Workforce Intelligence operates on a software-as-a-service (SaaS (News - Alert)) basis, and pulls employee productivity data directly from the desktop, helping to give leaders a better understanding of just how work gets accomplished and how to better manage that work. The system offers what amounts to a “day in the life,” as some call it, of the enterprise workforce, showing just how tasks get accomplished and how to respond to the various issues that crop up in the course of that effort.
With this tool in place, businesses can gain key insights into how a work day is actually spent, as well as how applications are used. Knowing how a work day is spent allows businesses to spot potential places to upgrade capacity, and get more out of a day by removing some of the really unnecessary tasks that crop up in most any employee's day.
OpenSpan (News - Alert)'s chief technology officer, Damon Lockwood, actually compared the OpenSpan service to the big data revolution, noting that big data has produced a variety of metrics, but there's still a lack of understanding of the connection between people and technology in a business. With OpenSpan, Lockwood notes, that void can be better bridged thanks to new insight about a business day.
While OpenSpan does a lot of data collecting on its own, it also depends on the employee outright to provide additional data. Employees provide information about off-computer time, as well as the obstacles they encounter relating to technology in the business.
Those interested in learning more about OpenSpan's capabilities will be interested in an upcoming live webinar the company plans to offer November 4, 2015 at 11:00 am Eastern. Registration is available at the company's website.
Edited by Kyle Piscioniere