RingCentral recently announced that it has been selected by Del Monte foods in order to handle the food company’s communications and contact centers through the cloud. Del Monte had been using an old school on-premises communications array, but will now scrap that in favor of RingCentral (News - Alert). Del Monte says this decision will allow it to centralize its administration and provide better mobility to about 200 of its employees, who are based both in the United State and the Philippines.
Del Monte believes that should the collaboration between itself and RingCentral prove to be a successful one, there could be as many as 1,400 employees who are seeing better mobility in the months ahead.
“Our IT strategy is to go full cloud and never buy a server again," Chad Anderson, director of information technology at Del Monte Foods said in a recent release announcing the partnership. “RingCentral fits perfectly into our IT strategy. We’ve experienced the benefits of transitioning our legacy on-premise VoIP system to the cloud with lower costs, mobility, easy maintenance, and speed of implementation.”
The 130-year-old, Walnut Creek, California based company is hardly the first firm to look to RingCentral to help it move its communications systems to the cloud. In late January, RingCentral announced it had teamed up with Sikka in order to bring that firm better customer service capabilities. What does stand out, is that Del Monte is likely one of the older companies to make this kind of a jump so late in the game. The firm appears to be working hard not to rest on its laurels when it comes to being able to communicate with its employees and its customers. A company that was around for nearly a century before the Internet was even a thing is now going to be leaning on the web in order to house its communications, making the firm quite a bit more agile than it had been.