Call Center Software Featured Articles

info@hand Earns Top Rating On GetApp for its CRBM Suite

By Meenakshi Shankar
TMCnet Contributor

1CRM Corp. is a privately-held Canadian company. The company’s principal product is info@hand, a customer relationship and business management system (CRBM) which delivers customer relationship management, order management, project management, customer service and HR capabilities with a focus on data security and ease of use.

Recently, GetApp reviewed info@hand and rated it a 9 out of 10 on its Cloud Business Apps Marketplace. “We were exceptionally pleased to see info@hand rated so highly in this key competitive industry forum, and to see the value of our integrated approach validated so decisively” Michael Whitehead from info@hand said in a statement.

GetApp is a well-recognized independent online marketplace that helps small to mid-sized businesses and startups discover, evaluate and manage the perfect cloud business apps for their needs.

It serves as a global online marketing channel for thousands of cloud business application developers.

According to GetApp, the integrated approach of info@hand makes it different from the rest of CRM solutions as it can significantly increase the speed at which businesses can switch between three essential tasks: sales account management, quote and invoice preparation and service case management, in order to meet quickly client requirements.

Another standout feature is its internal integration of four critical operational areas of a small business sales and marketing, order management, project management and customer service and the optional integration with QuickBooks.

GetApp has rated info@hand accordingly; Overall: 9/10; Ease of use 5/5; Features 4/5; Value 4/5; Ease of deployment 5/5.

“info@hand is an integrated suite that moves beyond traditional CRM software to provide businesses with a comprehensive and integrated view of their CRM efforts” said the GetApp reviewer.

info@hand blends a customer relationship management system with comprehensive order management, project, resource, service and HR management – together with a free Self-Service Portal with eStore.

Because info@hand is Web-based, it is available to every company employee whether they’re in the office, at home or on the road.

1CRM Corp recently released the latest version of its Web-based customer relationship management, info@hand System 7.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Braden Becker

Call Center Software Home Page