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QUICK LINKS Set on Improving Image of Customer Service Industry
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December 17, 2012 Set on Improving Image of Customer Service Industry

By Mini Swamy
TMCnet Contributor

A single complaint if left unattended destroys all the good work that has been done and can even escalate to destroy a business. was created to serve the needs of consumers and ensure that they’re satisfied, and that does indeed come as a breath of fresh air.

Improving the image of the customer service industry by ensuring that there are no unhappy customers is a top priority for the new website. A rather tall order you may think, but the company is keen on building itself in a way that will instill confidence in its customers.

Customer service manager, Josh F., takes a personal interest and answers questions or comments via e-mail at the website. He claims to scour the Web to help combat the challenges that scam reviews usually bring in their wake.

Thus, every complaint on every website or in every e-mail gets attention and is replied to, whether it’s a refund request that has not been processed correctly or a vehicle history report that hasn’t gone through.

Given the nature and number of scam reviews that seem to abound on the Internet every day, the challenge does indeed become bigger. appears to be undaunted and works hard to see that customers on review sites are kept happy.

With customer satisfaction in mind 24/7, goes that extra mile to respond to customers on review sites, ensuring that existing and future clients are happy. It will continue to be available to its customers through live chat and e-mail. builds its foundation on the premise that personal interaction will improve the image of the customer service industry as a whole, and has been processing thousands of searches online to keep its clientele happy.

Thousands of people per year are scammed through online car sales. Motor vehicle report website shares these scam tactics of used car dealers on the Internet, cautioning users to be wary when they make a purchase.

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Edited by Braden Becker

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