January 22, 2013
Voxware Improves Voice Management Capabilities with Recent Upgrade
By Kasey Schefflin-Emrich
TMCnet Contributing Writer
Voice solution provider Voxware (News - Alert) has recently upgraded its Voice Management Suite to enhance its management console, VoxPilot and dashboard functionality.
The new upgrade will feature a new tab for user administration within the console and improved capabilities for distribution centers and warehouses.
These capabilities, courtesy of VMS 5.1, will include the ability for users to view and modify worker information and activities, the ability for users to archive data from production to reporting, a velocity gadget for VoxPilot that identities frequently picked items that are located in remote parts of the warehouse, additional expert mode prompts that can bundle picking and put away workflows, an expanded jump location functionality enabling workers to jump both forward and backward in a pick list and enhanced server crash recovery. These capabilities are intended to improve internal operations, as well as brand reputation.
“Our latest VMS upgrade demonstrates our commitment to meet the evolving demands placed on distribution centers and warehouses,” Keith Phillips, CEO of Voxware, said in a statement, “We continually look to further innovate our solutions, which is only possible with the help of our expert team of engineers and constant feedback from our customer base. As a leading provider of voice solutions, we strive to constantly enrich the functionality of our software to ensure that our customers can continue to improve their internal operations and increase their brand reputation.”
Voxware is currently demonstrating its numerous voice solutions at ProMat 2013 in Chicago through January 24. Attendees will get an inside look into the enhanced user capabilities of VoxPilot, how to create voice workflows within VoxStudio and information about the recently launched Cloud VMS. The new Cloud VMS will allow all organizations, no matter what size, to move to a cloud-based system that will improve operational productivity, accuracy and customer service with little expense.
Edited by Carlos Olivera