February 14, 2014
Red Box Signs Reseller Agreement with Linx-Networks
By Mini Swamy
In the light of new regulatory mandates sweeping the financial sector, the need to remain compliant is of paramount importance. That's why the demand for voice and data recording solutions is increasing, and to keep pace, so is the number of solutions in the market. However, Red Box Quantify Suite seems to be emerging as a powerful contender, which is why Linx-Networks has signed a reseller agreement with Red Box (News - Alert) Recorders.
“We reviewed the marketplace and came to the decision that the Red Box solution is head and shoulders above the competition and perfectly suited to meet the needs of our customers,” said Gareth Malone, director at Linx-Networks.
The Red Box Quantify Recording Suite removes the compliance headache for financial institutions by enabling regulatory compliance, supporting critical business processes and aiding cleaner markets by deterring market abuse.
The latest version gives users a complete set of voice recording and call recording software applications without the need for additional hardware. It's easy to add features and scale applications to keep pace with growth.
In addition, the recording suite can be used for simultaneous search and replay and also enables users (those who are authorized) to add notes or tags to any call. It has a couple of other interesting features: Calls per user from different devices can be combined, and using Quantify Reconstruct, users get to see what's happening inside the recording system. This could be useful if events have to be pieced together later.
And that's not all. It allows users to analyze not only calls but also call data, right from the search tool. When used with the suite's quality monitoring application, it provides powerful and intelligent insight.
“For our financial sector clients it meets the key requirement for a robust recording solution which can help them remain compliant with the stringent requirements of financial regulations,” said Malone.
So, it's easy to see why the Red Box voice recording suite has emerged as the preferred solution for Linx-Networks, which is committed to delivering the best service to its customers.
Edited by Blaise McNamee