April 01, 2014
Comings & Goings: Aspect Software Name Jim Haskin as New Senior Vice President and CIO
By Jonathan Keane
Cloud software and customer interaction management company Aspect (News - Alert) Software has announced Jim Haskin as its new Senior Vice President and Chief Information Officer. He will be leading the company’s growth strategy and cloud transformation going forward.
Haskin previously worked at boutique consulting firm Levementum, serving as Executive Vice President Enterprise of CRM Practice, as well as roles at Salesforce, Siebel Systems and Websense (News - Alert). He will be bringing 20 years of experience to his new role and an “exceptional track record.” Haskin’s primary skills include customer relationship management, enterprise resource planning, and merger and acquisition integration.
He also brings his knowledge from his academic days with an MBA from University of California, Irvine and a Bachelor of Science in Information Systems from the University of Maryland.
Aspect Software’s recent financial growth and strengthening grasp on cloud technology, says Haskin, are what compelled him to join the company, believing he can contribute his experience and skills to the company’s growth moving forward
“I’m looking forward to engaging the talent and resources here to continue the growth momentum and transformation of the IT organization into a strategic customer experience asset for Aspect,” he said in an official statement.
Bob Krakauer, executive vice president and CFO at Aspect, welcomed Haskin to his new role at the company and the experience he will bring. “Jim’s vast experience and proven success transforming enterprise technology will help Aspect align our technology assets with our cloud initiatives,” he said in the same statement.
“Jim is tasked with optimizing existing infrastructure in order to help drive Aspect’s leadership to deliver on our promise to be a best-in-class customer experience solution provider,” added Mr. Krakauer.
Aspect Software develops solutions for customer interaction, cloud, and workforce optimization that align enterprise contact center’s people, processes and touch points to deliver a better customer experience.
Edited by Cassandra Tucker