July 11, 2014
Iridium Communications Implements Oracle Communications Billing and Revenue Management Solution
By Jyothi Shanbhag
Iridium Communications Inc, mobile voice and data satellite communications network, has recently accomplished the implementation of the Oracle (News - Alert) Communications Billing and Revenue Management solution.
The new deployment is aimed at the reformation of billing processes, to effortlessly manage the entire revenue lifecycle, and provide a single invoice and a unified interface to its Iridium (News - Alert) customers.
Oracle Communications Billing and Revenue Management (BRM) is designed to provide a fully convergent charging and billing system to manage the entire revenue management lifecycle. From a single modular platform BRM supports charging and rating for any service, any network, any payment method, any geography and supports all customer and partner types.
The robust solution is helping Iridium to combine the customer interface for all services into one platform. The company is also using Iridium’s new device called Iridium GO!(TM), which will offer converged voice, data, and tracking services; here the customer will benefit from interacting with a single unified and consolidated interface.
JoseVarela, VP of Billing, OSS and IT at Iridium Satellite (News - Alert) LLC, said that their legacy billing systems had grown organically with the company and as such, their functionality and flexibility was limited. The new system installed now provides a host of new features, and will enable them to quickly support all the new services and products the company has planned.
In addition, this solution allows service providers a speedier products and services turnout time, and also decreases their operational costs. Service providers can also monetize and maximize each revenue stream for any customer type, service offering, partner relationship, payment method, business model or geography.
Bhaskar Gorti, senior vice president and general manager, Oracle Communications, said that they are pleased their system meets Iridium's needs, and are confident that they can help the company meet its business goals, ensure timely service rollouts, and provide a positive customer experience.
Edited by Adam Brandt