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DynamicsExchange Announces Enhanced Blog Aggregator
Call Center Software Featured Articles
December 08, 2009


DynamicsExchange Announces Enhanced Blog Aggregator


By David Sims
TMCnet Contributing Editor

DynamicsExchange.com for Microsoft (News - Alert) Dynamics CRM/xRM, which calls itself a "Social Knowledge Community," has announced an enhanced design "BlogCenter Aggregator" to reduce implementation costs.


Saying they're "driving down costs for all users of Microsoft Dynamics CRM/xRM software," DynamicsExchange.com officials, in a quote, say have enhanced the community BlogCenter to "drive the social knowledge of the market’s 135 top blogs with enhanced aggregation and delivery of collaborative momentum in the market."

The operative idea here is that enhanced design improves quality and personalization of knowledge to workers and enthusiasts within the Microsoft Dynamics CRM/xRM business platform. The community user interface is a personal aggregator of blogs, letting users review all-things-Microsoft-CRM more easily.

A couple weeks ago TMC (News - Alert) reported that DynamicsExchange.com announced what company officials called "a new focus, new design, and new resources to support the broad solution customization capability of Microsoft Dynamics CRM and the xRM platform evolution."

The BlogCenter uses the RSS-type feeds from all team-researched or community submitted blogs of the whole Dynamics CRM/XRM platform industry, as well as other technology. It's described by company officials as "a new community technology for a better, faster, and personalized blog information delivery."

New blogs can be added by anyone. A first-time posting approval process keeps out objectionable, unrelated content, or inappropriate self promotion. Most contributions are blogs by CRM technology professionals: "Community connection between blogger or any resource contributor -- developer, ISV, provider, MVP, host -- improves adoption cycles connecting people’s needs with those interested in helping for fee or recognition," company officials explain.

Project lead Darryl Henderson says "continued improvements" in the drive to improve the quality of social knowledge access "are working to reduce costs associated with Dynamics CRM / xRM implementations for small to medium sized businesses."

Users are "self-trouble-solving and managing decision-support resulting in increased overall satisfaction with Dynamics CRM for DynamicsExchange.com community members," Henderson says.

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Patrick Barnard

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