Soffront Software Inc., a company offering an end-to-end CRM solution spanning sales, marketing and support, has reportedly been honored with a 2009 Product of the Year Award from Technology Marketing Corporation’s Customer Interaction Solutions magazine for its CRM solution.
Manu Das, president and founder of Soffront said that this award acknowledges their dedication to providing their customers with outstanding innovation and exceptional value year after year.
“With last year’s release of our popular software solution, Soffront CRM v. 9.0, we continue to lead the industry with ground-breaking features, and functionality. Soffront CRM is well-known for its robust features, outstanding flexibility, and ease of use,” he added.
Soffront’s CRM application is a web-based solution that readily adapts to a company’s processes, workflows and integration need. Available as SaaS (News - Alert) or as on-premise software, Soffront CRM is quick to implement, easy to use and offers powerful tools to integrate with back office solutions.
Its module comprises Marketing Automation, Sales Automation, Customer Support, Employee Support, Defect Tracking, Knowledge Management, Order Processing, Asset Management, CRM Portal, Mobile CRM, making it more flexible and affordable.
Rich Tehrani (News - Alert), CEO, TMC said that he is pleased to honor Soffront Software for its hard work and success and has also demonstrated excellence in contact center technologies as well as providing ROI for the companies that use them.
He added, “For 12 years, Customer Interaction Solutions magazine has been honoring innovative companies for their contributions in advancing technologies and application refinements.”
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries, helping them grow, mature and prosper for positive impact on the world economy to continue to thrive.