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BatchBook Social CRM Solution Now via Google Apps Marketplace
Call Center Software Featured Articles
March 11, 2010


BatchBook Social CRM Solution Now via Google Apps Marketplace


By Jai C.S.
TMCnet Contributor

BatchBlue Software has added BatchBook, a social CRM solution, to the Google (News - Alert) Apps Marketplace, Google’s newly launched online storefront for Google Apps products and services. 


Customizable, Web-based CRM solution, BatchBook is designed for small businesses and entrepreneurs. The tool is said to help businesses organize their contact data and track social networking activity.

“BatchBlue is committed to integrating our social CRM technology with other small business solutions that we know will benefit our customers,” said Pamela O’Hara, BatchBlue president.

 “With the new Apps Marketplace, Google has made it easy for small businesses to build a network of solutions that work smoothly together. By adding BatchBook to the Marketplace, we are offering Google Apps customers the opportunity to easily, efficiently and effectively manage their growing network of customers, sales opportunities and social media communications,” O’Hara added.

BatchBook is BatchBlue Software’s flagship product with users have access to a customizable contact manager that keeps Google contacts in sync while providing a single point of integration for all their contacts across the Web.

The Google Apps Marketplace is a single platform that allows Google Apps customers to discover, purchase and deploy integrated business applications and related professional services. By integrating with user account and application data stored in Google Apps, these cloud applications are said to offer a simpler user experience, increase business efficiency, and reduce administrative overhead.

“We are very excited to have BatchBook in the Google Apps Marketplace,” said Scott McMullan, Google Apps Partner Lead for Google Enterprise. 

With Google Apps, users can use applications such as Gmail webmail service, Google Talk instant messaging service, Google Calendar calendaring service, Google Docs program, Google Sites web application, and Google Video for business on their own domain to work together more effectively. Hosted by Google, there is no hardware or software to download, install or maintain.
 

Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.

Edited by Kelly McGuire

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