There's quite a bit of focus these days on conferencing, especially as it relates to conferencing involving Internet protocol (IP). With a variety of new technologies emerging, and several older technologies getting an all too vital shot in the arm, it's enough to make more than a few companies--and IT professionals in those companies--look twice at their current IP conferencing set up and ask the honest, if difficult, question: just how well does the IP conferencing system stack up?
It's a good question, but it's also tough to answer. After all, maybe the current IP conferencing system has been doing the job, and doing it well, for some time now. Maybe the actual need isn't there, so much, for IP conferencing since e-mail, text messages and instant messaging software handle what needs to be done in terms of communication within the company. It's hard to encourage the idea of fixing what isn't broke, after all, but there's a possibility that some IP conferencing systems aren't delivering the kind of bang for the buck that they could be delivering.
There are several features that should spring immediately to mind in terms of quality when it comes to an IP teleconferencing system. Consider how clear and visible the controls are; it doesn't matter how good the system is if no one can use it. See how well it allows for large group meetings; can it handle a party of 30? Or does it start whimpering when the fourth user shows up? How well does it work with mobile devices? There are a lot of those out there, and with more companies using mobile devices and bring your own device setups, more companies will likely look to being able to engage in conferencing from them. How well does the system work with Outlook?
Answering these questions is a great start toward figuring out if the current IP conferencing system in place does the job or not. If the answer is trending toward "or not," meanwhile, there's a way to easily perk up an IP conferencing system, and that's with the variety of tools available with tw telecom (News - Alert). Among tw telecom's features are sharp menus with plenty of graphics in the user interface to make it easy to work with, even for those not already familiar with the system. Users can see, visibly, just who's speaking at any given time, making it easier to work with, especially in large groups, and tw telecom systems can accommodate up to 300 users, without the need for reservations, all at once. Better yet, it can even work on a mobile basis, allowing those remote workers to easily keep in touch with the central offices.
IP conferencing in general has a lot to offer. Improved efficiency, cost savings--especially when the issue of business travel is brought into consideration--and the ability to better keep in touch, both with the home office and external customers, means that this may well be one of the most vital parts of any business. Meanwhile, tw telecom will be there to make sure that whatever IP conferencing system is used, it's the best kind it can be.
Edited by Rachel Ramsey