Businesses of any size no longer need to maintain large data centers or phone closets which take up valuable real estate. We are seeing a shift in how businesses handle their communication needs. Hardwired PBX (News - Alert) systems are giving way to Voice over IP (VoIP) services.
Rather than maintain an in-house PBX system that takes up additional equipment space, requires maintenance and changes that can only be performed by a technician, using a cloud-based hosted PBX service provides more flexibility, as well as scalability.
After being involved with VoIP for the past eight years, 247 Supported is a company that felt it was time to set up a market presence dedicated uniquely to VoIP. Combined with about 50 years of IT experience, the company is one of the few that can provide support for the VoIP and the IT market.
Coming from a 14-year background as a Managed Service Provider (MSP) BVoIP found a niche and realized that there was a need for solution that advised MSPs, Value Added Resellers (VARs) and IT directors on how to deploy, maintain and integrate VoIP systems.
This week these two companies formed a partnership in which they would offer Cloud PBX and unified communications (UC) to its partners and resellers in the U.K. The director of 247 Supported UK Ltd, Stanley Crooks, made the following remarks concerning the partnership, “We initially began working with BVoIP by lending our expertise to extend their 3CX support services. The more we learned of their infrastructure and business model, the more sense it made to formalize and extend our working partnership. BVoIP and 247 Supported both offer a range of superb services that perfectly complement each other and make it extremely easy for our partners to build and grow their VoIP Cloud solutions. We are committed to ensuring a long and successful partnership."
VoIP services make it possible for companies to share data, carry on video conferences and essentially have all of the necessary parties in touch with each other regardless of whether they are in the office or on the road. Cloud-based services make it even easier for companies to maintain their systems. While cloud unified communications offer a great deal of potential, the problem is that implementation is not always easy and straight forward, which is where we see this partnership offering a lot of possibilities.
George Bardissi, who is the president of BVoIP, said "We are really excited to extend our offerings through 247 Supported which is aggressively serving the U.K. market. We believe the UK is poised to hit regular adoption of cloud unified communications. IT service providers in this market are clearly looking for an al la carte option to Cloud Communications while keeping things simple with a single point of contact. 247 Supported's existing programs including equipment pre-provisioning are a distinct way to cut down the amount of time to take an end user from sale to go live. We believe this is a great story and a great partnership. 247 has already hit the ground running and cloud UC is available immediately."
Edited by Rory J. Thompson