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Time For A Call Center Furniture Upgrade? Think Interior Concepts

TMCnews Featured Article

September 15, 2011

Time For A Call Center Furniture Upgrade? Think Interior Concepts

By David Sims, TMCnet Contributing Editor

Be honest now: How much time do you spend thinking about your call center furniture? Maybe it’s time for an upgrade.

One option you might want to consider when you do upgrade is Interior Concepts, which sells what they call a panel system. It takes up less room and “allows you to move fluidly within your space,” company officials say, adding that by working around the existing architecture, “you can comfortably fit more people or create more usable space in any given area.”

And when they say panel, they mean down to the inch, literally: “The customizable one-inch panel system allows you to maximize every square foot, and our Chase Wire Management System provides greater cable capacity and allows for easier reconfigurations.”

Earlier this month, TMC’s (News - Alert) Chris DiMarco wrote that while Interior Concepts is known for their call center furniture, the company’s products “are also well suited for educational institutions and offer the tools today’s instructors need to provide constant support for students.”

With an ever-increasing focus on technology, DiMarco noted, “instructors need more than the desk and chair that supported their forerunners, and Interior Concepts offers a full line of products to keep them connected at all points of their routine.”

They also offer nice supervisor stations, “fully customizable,” that match their individual needs. From markerboards to tackable panels, “stations of any design and any height can be incorporated anywhere in your space, putting your key personnel right where you need them.”

And yes, they have reception stations too: “First impressions are crucial, and our reception stations are the perfect landmark for visitors, or anyone looking for assistance. Even the view from behind the desk is impressive, offering the privacy of raised center panels and lockable drawers, as well as ergonomic accessories such as adjustable height keyboards.”

As DiMarco wrote, “Interior Concepts emphasizes the use of ergonomic furniture to promote the health and well being of its customers. While the education work may not be as sedentary as call center work, there are certainly times when teachers will be logging some pretty long hours. The same ergonomic considerations have been put into place for educational furniture, and customers can choose from a wide array of chairs and accessories that promote proper posture and reduce injuries associated with extended sitting sessions.”

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David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Rich Steeves

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