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Custom Call Center Furniture is the Way to Go

TMCnews Featured Article

January 10, 2012

Custom Call Center Furniture is the Way to Go

By Chris DiMarco, TMCnet Managing Editor

Like your call center’s staff, your office space is unique, and has particular needs that have to be taken into consideration for an effective operation. Depending on the space you’re leasing a number of factors can come in to play. The age of the building, the flow of the space, the number of agents and even the placement of power outlet need to be taken into consideration to maximize usage.  Just throwing a bunch of pre-fab cubicles in the space without taking proper stock is counterproductive for your operation.

In an industry as agent-dependent as the call center, maximizing space is essential to growth and overall office temperament. Attract agents with a comfortable, productive working environment and they’ll stick around longer and feel appreciated.

It’s always best to work with the company that’s outfitting your call center so they understand your unique needs. Together you’ll be better equipped to tackle any challenges that arise. Call center furniture provider Interior Concepts offer a number of consultative services designed to help you get the most out of your space. With both virtual tours and consultative services the company can save you the headache and heartbreak of finding out after you’ve ordered your furniture, that they do not effectively use your space.

Plus interior concepts utilize layouts that can be reconfigured easily, so should you decide to change things up you have that option. Panels can be swapped out too so the setups can be aesthetically updated as needed.

Without consultation and proper assessment you run the risk of having call center furniture that doesn’t meet your precise needs, and leaves portions of your office underutilized. Consider a consultative service like those offered by Interior Concepts and you’ll make the best use of your space.

 Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.

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Chris DiMarco is a Managing Editor for TMCnet. He holds a master's degree in journalism from Quinnipiac University. Prior to joining TMC (News - Alert) Chris worked with e-commerce provider Suresource as a contact center representative and development analyst. To read more of his articles, please visit his columnist page. Follow him on Twitter (News - Alert) @cpdimarco.

Edited by Juliana Kenny

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