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Designing the perfect call center environment is more than just selecting the location, the technology to support calling efforts and the right people to fill the seats. If you ignore the importance of call center furniture, you could be hurting your efforts overall.

Interior Concepts is a manufacturer in the call center furniture space whose claim to fame is its one-inch thick customizable panel system. Why is this important? Basically, in an environment where space equates to potential dollars earned, the modular system takes up less space in the room, allowing call centers to do more with less.

The one-inch thick approach to modular call center furniture is that it allows for customization in even unusual spots. Furniture can be built around existing architecture to ensure the best utilization of space. After all, the more agents you can place in a given area, the more contracts you can secure for calling activities.

Aside from Interior Concepts’ approach to modular design, the company is also demonstrating a dedication to quality customer care. With a clear focus on educational furniture, custom office furniture and call center furniture, the company is cognizant of the fast-paced and technology-driven applications within these environments. As a result, their approach to design is based on the needs of the customer, not an out-of-the-box, one-size-fits-all business model.

Too often, standardized products become a commodity where price is the only differentiation. In a tight economy, any price variance can send a customer to the lower-priced competitor. Interior Concepts aims to address that challenge head-on with economic customization so customers can have the best of both worlds – call center furniture that meets their needs, that also meets their budget requirements. Call center customers no longer have to settle for standard just to keep costs in check.

Learn more about Interior Concepts’ approach to call center furniture design with CAD drawings, virtual tours and even an electronic walk-through of your space. With such advanced technology, you eliminate some of the longer lead times that delay the launch of your call center or your new location. Nothing is left to the imagination so you can accurately plan your space, hiring strategies, colors and more. Plus, Interior Concepts keeps an electronic record of your call center furniture configuration, so additions are a snap.

For those organizations concerned about their impact on the environment, Interior Concepts has an Environmental Policy in place and their furniture is MAS Certified Green. This certification means the company’s call center furniture is approved as a low-emitting system according with BIFMA X7.1 Furniture Emissions Standards.

If you’re ready to take a whole new customized approach to your call center furniture, this provider is a great place to start.