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Call Center Furniture: Choosing the Right Layout Makes a Difference

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May 08, 2012

Call Center Furniture: Choosing the Right Layout Makes a Difference

By Michelle Amodio, TMCnet Contributor

When talking about furniture layout, call center furniture might not be the first thing that comes to mind. Perhaps furniture layout makes you recall that exquisite table you saw in Pottery Barn, but believe it or not, how you arrange furniture in your home is a lot easier than planning furniture for call center furniture.

There is a list of criteria that Interior Concepts recommends when choosing a table design and layout for call center furniture needs.  Tables, as common as they may seem, are actually rather important in the call center. They are, quite literally, the functional aspect of every call center. Choosing the right one isn’t a process that should be done hastily, and so for call center furniture needs, it’s best to decipher first what the current issue is.

How many people need to fit? What is the function of the table? Those are two key questions every call center manager needs to answer when deciding on the right table. Knowing how and why this table will function are the key elements to a successful space for everyone who uses it.

Of course, no table will be good enough if you require power and it doesn’t provide. You can’t put a table on walls where there is no outlet if, say, employees need to utilize electronic equipment. No one likes to run wires halfway across the room, not to mention the tripping hazard that ensues when cables are out of place. When laying out call center furniture, be smart and put tables near a power source should they be functioning as a surface for electronics.

Sometimes, offices need rearranging more than a few times a year. Whether it’s for special meetings or growing and changing environments, how you lay out call center furniture should speak to your mobility needs. Interior Concepts says that tables with flip-top capability and casters for mobility can help with the need for frequent moves.

Call center furniture, specifically tables, come in all shapes and sizes. If you need a square table, don’t purchase a rectangular one. If the table will be for computer use, make sure it will be the right size to fit all the necessary peripherals, wires, and so on. Interior Concepts says that knowing how the tables will be used are really what is going to determine which ones to get and where to place them.

Interior Concepts has a tables section that shows a myriad of options that will suit any call center furniture need.

Edited by Amanda Ciccatelli

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