With the Christmas season approaching rather rapidly, now is as good a time as any for companies to begin preparing for the one thing that matters most during the busy season— optimal customer service.

 

Chrisco Brands, provider of Christmas hampers that allow for savings to be put aside slowly throughout the year, focuses on delivering optimal value and service to their customers and in preparation for the upcoming holiday season have chosen to deploy Zeacom Software's ContactCenter version 4.0 and ZeacomCorus software.

 

With the implementation, customers are provided with call center software that includes improved applications for handling inbound and outbound calls and "the administration staff will enjoy the integrated messaging and telephony functionality of Corus Voicemail and Desktop for Outlook," a news release noted.

 

Zeacom's ContactCenter 4.0 provides businesses with a solution for enhancing customer service. Utilizing their Corus software, customers are also able to manage telephony communications in a single unified messaging environment.

 

 

This deployment was an especially significant milestone for Zeacom, as Chrisco became their 2000th customer worldwide. Operating since 1994, Zeacom provides customer contact solutions to customers in 21 countries.

 

Commenting on the achievement, Miles Valentine, Zeacom CEO said in a statement to the press, "It's very gratifying to see the quality of organizations that are using Zeacom applications. Multinational companies like Chrisco Brands really showcase what our solutions can deliver and we are delighted that Chrisco is Zeacom's 2000th customer."

 

For more information, please visit: www.zeacom.com