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Call Center Furniture: Comfortable and Green

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July 03, 2012

Call Center Furniture: Comfortable and Green

By Susan J. Campbell, TMCnet Contributing Editor


Working at a desk all day can wreak havoc on the body. Poorly constructed call center furniture results in poor posture, leaving workers to resemble the Hunchback of Notre-Dame as they pass through the halls. Anyone who’s worked in a cubicle 40 to 50 hours a week can attest to the fact that the right chair can make or break your day.



A lack of support caused by low quality call center furniture can lead to neck and back strain that rivals that of a bad car accident, according to this mnn piece. The business also suffers as a result of poor quality furniture. Employees lose time by constantly having to readjust themselves to a comfortable position. Not only this, but productivity also decreases as body cramps turn to brain cramps with the need to get up and forsake that chair for a change of scenery.

Thankfully, we’ve come a long way in the design of call center furniture. The following are chairs that are as friendly to you as they are the environment:

Life by Formway Design

This chair is as smart as it is sleek. No need for manual adjustments with this piece – it automatically conforms to shifts in movement. And, it’s super Green. The Life is famously crafted of recycled materials and doesn’t emit nasty toxins like some of its competitors on the market. It is even certified by Greenguard.

Zody by Haworth

The Zody is built with German quality standards and has snagged several awards. It even gained the attention of the American Physical Therapy Association, who gives its seal of approval. The chair also features a patent-pending lumbar support system called PAL that was engineered with the help of the Human Performance Institute. And, it is the recipient of the coveted Gold rating by Cradle to Cradle for its green construction.

Leap by Steelcase

The Leap is a chair that took four years and the help of 27 scientists to develop. This is because Steelcase spent that time really researching what the human body needs out of a chair. The company found that 1) different parts of the back require different levels of support and 2) a person’s posture is a factor of how well they can see combined with their ease of reach. Thus, the Leap was born – a chair that makes slouching a thing of the past.

Embody by Herman Miller (News - Alert)

Coined the “First Health-Positive Chair,” the Embody was specially designed for those who live at the office. It’s high, curved back melds perfectly to the spine. No more numb-bum-syndrome with this piece; the Embody boasts of a four-layer seat that has plenty of cushion. With a host of levers to accommodate every curve, the Embody allows a full range of motion, improving blood flow, oxygen to the brain, and heart rate. 

While these chairs may not be cheap (some costing more than $1000), the real consideration is value. Costs incurred from ill-fitted call center furniture such as lost productivity, workers’ comp claims from back pain and carpal tunnel, and diminished employee job satisfaction are all much more expensive issues in the long-run than the seemingly hefty price tag (News - Alert) of these chairs.

8x8 Inc. is a Platinum sponsor of ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) (News - Alert) is the world’s premier IP communications event. Visit AudioCodes (News - Alert) in booth #808. For more information on ITEXPO West 2012 click here.




Edited by Allison Boccamazzo







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