(Norwalk, CT – August, 2008) Technology Marketing Corporation (TMC (News - Alert)) today announced the Call Monitoring channel, sponsored by Coordinated Systems, Inc., has been launched as the newest addition to the TMCnet channel program.

The Call Monitoring channel promotes products and solutions including call recording software, evaluation and training components, performance reporting, and training and implementation services, all of which are included as part of the Virtual Observer call monitoring solution for call centers. In addition, the Call Monitoring channel will focus on existing and custom integrations for Virtual Observer, including CTI (News - Alert), DMCC, and other APIs.

 

The Call Monitoring channel can be found at: http://www.tmcnet.com/channels/call-monitoring

TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 70 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.

 

“Coordinated Systems, Inc. (CSI) is pleased to join forces with TMC, the leader of communications and technology media,” said Rich Marcia, marketing director for CSI. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will reinforce our branding and distinguish Coordinated Systems, Inc.’s position as a Call Monitoring leader.”

CSI offers a range of products and solutions that are built around the philosophy of being "simple, effective and affordable.” CSI’s Virtual Observer solution provides customers with a very robust solution at an extremely high value to price, delivering the lowest cost of ownership in the industry. “Virtual Observer customers are provided with free product updates as well as full product upgrades for the entire duration of their relationship with us,” Mr. Marcia added. “Customers who want the comprehensive set of features offered by a some of the entrenched giants of the industry are pleasantly surprised to see what they can achieve by implementing Virtual Observer.”

“TMCnet welcomes Coordinated Systems, Inc. channel to our program,” said Dave Rodriguez (News - Alert), vice president of Publications and Conferences at TMC. “They are a well-respected leader in the Call Monitoring market that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology web site in the world.”

 

TMCnet the leading Web site for communications and technology professionals.  TMCnet achieved a record breaking 3 million visitors and 30 million page views in July 2007 according to Webtrends.

For information on TMCnet’s channels program, please contact John Sorel at (203) 852-6800, ext. 229 or e-mail: jsorel@tmcnet.com.

About TMCnet:

TMCnet is one of the most flexible, useful and fastest growing b-to-b technology sites on the Internet. With its ability to provide RSS feeds and e-mail alerts by keyword and its automated press release posting application, TMCnet is an online innovator. Providing news, features and commentary covering VoIP, IP communications, CRM, contact center and information technology topics, TMCnet is read by more than three million unique visitors each month, according to Webtrends. TMCnet is also proud to have received a complimentary letter regarding our editorial quality from legend Warren Buffet regarding a Geico article.

About TMC
Technology Marketing Corporation (TMC) publishes Customer Inter@ction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 5,200 most visited Web sites in the world by alexa.com*, TMCnet serves three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.

About Coordinated Systems, Inc.

Established in 1972, Coordinated Systems, Inc. has consistently evolved our solutions over time and our business has thrived on building high quality long term relationships with customers and partners. Coordinated Systems, Inc.’s flagship product, Virtual Observer (VO), is a call recording and quality monitoring solution for call centers. VO supports many popular phone systems, including Avaya (News - Alert), Cisco, Nortel, Siemens, 3com, Mitel, and Shoretel. CSI is a Gold member of the Avaya DevConnect program.

TMC Contact:
Tim Gray
TMCnet
Tel: 203-852-6800
Fax: 203-853-2845
tgrayr@tmcnet.com
www.tmcnet.com

 

CSI Contact:
Rich Marcia

Coordinated Systems, Inc.

Tel: 860-289-2151

Fax: 860-289-4462