With much the same fervor we have seen birds return north for the summer enterprises are migrating to cloud-based call center solutions to best provide customers with exemplary service. Trying to capitalize on this recent trend, Corvisa, a cloud communications provider, announced a strategic partnership with Intelisys, one of the largest technology service distributors in the United States.
The partnership allows Intelisys to expand its portfolio of cloud solutions with Corvisa’a vast cloud communications offerings. Recently, Intelisys underscored its commitment to cloud technology with the announcement of its Cloud Sales Certification Program, which is designed to educate sales partners in all things cloud in order for them to better provide enterprises with the best fitting solution.
The adoption of cloud technology doesn’t need much help, but the partnership adds a little more inertia to this burgeoning space. Corvisa provides a business with a one-stop-shop for a business phone system, connectivity services, cloud contact center and most importantly a development platform that allows for smooth integration.
Andrew Pryfogle, senior vice president of cloud transformation for Intelisys noted, "For Intelisys Sales Partners and their customers to be successful with cloud services, it's crucial that we have the right Supplier Partners in place to support each client's business needs. Corvisa's comprehensive communications platform, especially their focus on cloud contact center solutions, aligns perfectly with where our Sales Partners are headed -- leveraging the cloud to solve real problems for real businesses. We're enthusiastic and excited about the addition of Corvisa to the Intelisys cloud portfolio."
The way Corvisa has developed its Corvisa Summit Platform, the Platform-as-a-Service (PaaS) permits clients to customize their deployment, and create apps to meet the company’s needs while being scalable to grow with the firm.
Piet Knight, Corvisa vice president of channel sales proclaimed, "Our shared focus on best-in-class cloud services and exceptional customer service makes Intelisys and Corvisa a perfect pair. We are excited to help their Sales Partners continue to grow and excited to help bring the benefits of the cloud to their customers."
Call center solutions have seen a strong shift to the cloud, as it creates an extraordinarily flexible environment while providing ease of implementation and cost savings. Years ago, the idea of the cloud was just pie in the sky, today the sky is the limit.