IT and communications provider Cbeyond (News - Alert) has released its remote migration service aimed at helping guide small and medium-sized businesses through a successful transition to a cloud server.

Many companies remain hesitant about moving enterprise applications and data to the cloud for fear of losing key files or disrupting day-to-day operations, according to Fred White, senior director of cloud services product management at Cbeyond.

“Our new remote migration service eliminates those concerns and makes converting to the cloud a worry-free process. Our proven technology and expert staff provide new cloud customers with the tools they need to maximize their investment without compromising work time or security,” White said. “We like to think of it as a ‘cloud concierge’ as it truly guides users to the cloud with ease and 100 percent business continuity.”

Cbeyond’s new remote migration service gives SMBs expert technical assistance necessary for businesses to quickly and securely transition data and applications to the cloud without interrupting workflow. After determining each customer’s specific needs, Cbeyond said it will establish administrative control, file-sharing and remote connectivity capabilities for on-premise and remote users of the Cbeyond Cloud Server. During this process, Cbeyond’s migration specialists copy data from on-premise computers and move it to the server without removing any information.

Although the company’s remote migration service is a “one-time only” program after its purchase, Cbeyond’s team is available following conversion to help new users maneuver the infrastructure and maintain uninterrupted operations, company officials said. Cbeyond monitors the new server’s efficiency 24 hours a day, seven days a week and provides ongoing operating system and security upgrades including patches, nightly backups, antivirus and intrusion protection.

Following the layoff of approximately 200 employees in February, TMCnet blogger Peter Radizeski pointed out that Cbeyond appeared to be reinventing itself into a cloud services provider, drawing from a statement issued by the company: “By the end of 2013, Cbeyond expects about 25 percent of revenues will be generated from its cloud-only customers and its customers who buy both network and cloud services.”

“ARPU will be lower for cloud services, compared to telecom services, but the margins will be higher,” Radizeski wrote.