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Sage CRM Cloud Manages Every Aspect of Customer Interactions

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November 09, 2012

Sage CRM Cloud Manages Every Aspect of Customer Interactions

By Deepika Mala, TMCnet Contributor

Sage Business Solutions, a major player in mid-market business software, recently introduced a new solution called Sage CRM Cloud.

Powered by Rackspace’s (News - Alert) new hybrid hosting technology, RackConnect, the solution provides the reach, flexibility and rapid time-to-value of traditional Software as a Service (SaaS (News - Alert)). It helps businesses to capitalize on the benefits of CRM in the cloud and choose how, when and where they manage critical customer information.

In a statement, Mike Lorge, managing director for Sage Business Solutions, said, “Sage CRM Cloud is a significant addition to our online family of software and services and sets a new standard for organizations to benefit from the cost, scalability and access benefits of cloud computing.”

Currently, Sage CRM Cloud is available in two versions, Professional and a new Essentials edition. Both of the versions use Rackspace’s flexible cloud resource and allow small and mid-size companies to get started with an affordable, well-featured and user-friendly CRM package.

Sage CRM has been installed by more than 10,000 organizations in 70 countries worldwide. It offers an unmatched gateway to CRM success for businesses of all sizes and complexities.

Full-featured CRM, relevance, accessibility, peace of mind, security and payment flexibility are some of the unique benefits of Sage CRM Cloud.

“At Sage, we are passionate about making it easier for people to do business and Sage CRM Cloud builds on this commitment by giving customers the flexibility, reliability, security and support to connect services and view their customer data in a way that best suits their needs now and in the future,” commented Lorge.

The Kidney Support Network (KSN), a Queensland-based organization, has deployed Sage CRM in the cloud. 

 “When I took a good look at Sage, it had everything I needed like the ability to customize the software, it was really intuitive, it linked with Outlook so we could send e-mails straight from the software and it automated a lot of activity. It was far better than our previous database. The other thing was its price. It was brilliant,” said Sharna Aquilina, bequests officer, KSN.

In related TMC (News - Alert) news, Sage North America announced American Pool Enterprises Inc. is using Sage CRM to manage business processes for 21 offices, 250 full-time employees and 5,000 seasonal employees.

Edited by Rachel Ramsey

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