The rapid growth of cloud computing and virtualization has encouraged businesses across the globe to turn to cloud CRM solutions to improve sales and enhance the customer experience.
Thanks to the cost and competitive advantages delivered by the cloud, companies are now more confident than before to have their data hosted in a remote server. Hosting customer relationship management (CRM) in the virtual environment is found to improve management of sales and customer retention rate.
To better utilize this emerging market opportunity, Corelynx, a provider of cloud computing, CRM and other IT services, is now delivering cloud CRM customization solutions to entrepreneurs in the global market.
CRM customization is now one of the fastest-growing markets worldwide. Enterprises are more in favor of adopting a CRM solution that allows easy customization of the interface. Open-source CRM programs such as Salesforce and SugarCRM (News - Alert) allow clients to customize the platform to meet their respective industry requirements and are most popular.
Research firm Gartner has predicted 50 percent growth for the cloud CRM market by 2020. As enterprises turn to cloud CRM solutions, they experience significant improvement in their return on investment. Cloud CRM also allows firms to customize the platform that is more suitable to conduct business.
Corelynx, an early adopter of cloud computing, has expertise in software customization solutions based on open-source platforms. Sugar CRM customization is one of its core expertise areas that includes building custom applications, migration to Sugar CRM, integration and installation of CRM to business environment.
The company also offers support to clients to help meet their specific requirements. It works with clients from beginning to end to help build custom SugarCRM platforms. Its success lies in implementing innovative and timely solutions.
Corelynx is planning on expanding its client base and entering the international market as one of the primary CRM customization solution providers. The company has already started a development center at Salt Lake City of Kolkata, India.
"We have tasted success in the domestic market and now have plans to introduce ourselves as global player for custom-built CRMs. With timely execution of our plan we are optimistic that we can become a trusted name for all your customer relationship management software solution in the coming days," said Manash Chaudhuri, CEO, Corelynx, in a statement.
Edited by Rachel Ramsey