There are a number of benefits to using cloud telephony solutions. When it comes to a seamless telecommunications operation, IP cloud telephony runs more smoothly than previous dedicated phone lines, which is why more companies are moving away from the old tradition.
Not only is the technology of using the Internet boasting high-quality results, the switch could mean an increase in productivity and cost cutting, according to a Telappliant report
. One of the biggest advantages of using cloud telephony
is the elimination of expenditures.
Max Cooter, an editor of technology for CloudPro in the United Kingdom, says there are huge cost benefits that go along with the idea of doing away with dedicated lines.
Cooter has created a surplus of advice on the concept of switching a business’s current system for one that focuses on web-based operations. A key component
to cloud telephony is reducing the call charges, specifically on calls made abroad. This is a huge factor when you stop and consider how much people are subjected to paying costly roaming fees.
And a majority of people use their mobile devices when they travel abroad. Cooter explains that those users could easily tap into a cloud telephony service and make their calls. Cooter himself relied on his own cloud telephony experiences. While on many of his travels, particularly in the United States, he showed that there was a significant amount of savings by using his own phone via a cloud telephony structure.
This idea could force businesses to push to the front of the line and implement changes to cloud telephony to involve the latest Internet Protocol
telephony solutions. Not only would they enjoy the cost benefits, but also the collaboration and convergence opportunities for geographically dispersed teams.
Cloud telephony has a few other advantages, such as reducing the dependency a company has on its web-based telecommunications staff. While much of the cost savings will be seen in the calls themselves, there is an expectation that a decrease in the number of staff in some telecommunications departments
will be seen while users are tapped into an effective cloud telephony solution.
Cost savings is at the top of the list by many experts that talk about using cloud telephony. However there are many other benefits like the potential of updated equipment in the upcoming months and years that could help create a whole new drive toward cloud telephony throughout the global market.
Edited by Juliana Kenny