The cloud has had a transformative effect on many aspects of the business world, and unified communications is no exception. The rise of the cloud has affected the way unified communications solutions are designed and used, as well as how customers can access them.
With the cloud, customers can better access UC services without making large investments in hardware or software. Not only that, but it provides access to virtualized services, such as document sharing and video conferencing, which has always been a big part of unified communications.
Furthermore, BYOD has been made possible heavily in part to the cloud and UC. Because of the way unified communications allows people to communicate and collaborate across distances and devices, and how the cloud can similarly deliver software solutions, it’s become far more possible, and in fact convenient, to use one’s own device of choice, rather than a company-issued one.
The cloud and UC have also managed to combine and create applications such as Fonality’s (News - Alert) Heads Up Display (HUD), which keeps employees connected with co-workers and clients wherever they are. It can set up chats, calls or conferences from pretty much anywhere, providing mobility and clear communications through cloud-based VoIP.
This is just one example of what unified communications can do with the cloud. The two work together nicely, helping connect people and communicate across distances and devices. Companies that can take advantage of both will find that they can provide a great boost in productivity and collaboration, no matter where their employees are.
Edited by Ashley Caputo