Cloud Telephony

Communications solutions are the foundation to every business. An effective communications solution provides the ability for a user to reach and interact with another user whenever needed over a reliable system. Today, communication solutions are essential in improving and enhancing the operational efficiency and productivity of a business.

“Businesses need communications solutions providers to help integrate technologies so that voice, text, e-mail and Internet can work together harmoniously,” David D’Antonio, vice president of sales and marketing, Ernest Communications (News - Alert) Inc., told TMCnet.

 As the workforce becomes increasingly mobile and geographically dispersed, communications solutions providers must continue to expand their services and solutions to meeting the evolving expectation of anywhere, anytime on any device availability.

Timico, a communications service provider specializing in converged communication, networking and hosting solutions for UK businesses, has selected cloud communications solutions provider GENBAND’s (News - Alert) advanced Unified Communications (UC) solution to bring mobility services and offerings to its business customers.

“Today, employees use their company mobile phone as a primary communications device for conducting business, and with GENBAND’s Unified Communications (News - Alert) solution they turn their car, coffee house or mobile hotspot into a virtual office,” said B.G. Kumar, president of GENBAND’s Multimedia Business Unit, in a statement.

As part of an end-to-end enhancement of Timico’s business offering, GENBAND is expanding the UC solution with capabilities for receptionists, desktop clients and smartphone applications. Additionally, Timico is deploying GENBAND’s interconnect solutions for SIP trunking and SIP multimedia services for its small, medium and large enterprise customers.

“By expanding our longstanding relationship with GENBAND, we are able to offer a really innovative and feature-rich platform with the latest in mobility solutions for the desktop computer, smartphone and tablets at extremely competitive rates – revolutionizing the business unified communications market in the UK,” said Trefor Davies, CTO for Timico.

The GENBAND UC solution has integrated multimedia applications for voice, video, conferencing, instant messaging, voice and visual messaging, presence, collaboration and mobility. GENBAND’s solution provides an all-mobile corporate phone system for SMBs and large enterprises. Also, the solution allows end-users to use their mobile handset as if it were wired directly to their business office.

In addition, GENBAND’s interconnect solution, powered by its Session Border Controller, simplifies the network edge by securely managing, routing, and controlling real-time voice and multimedia sessions. It is a proven leader across a wide spectrum of applications including IP Interconnect, IP Exchange (IPX), enterprise unified communications, SIP business trunking, residential VoIP, VoLTE and the Rich Communications Suite (RCS) applications.

Davies continued, “Combining GENBAND’s advanced mobility and interconnect capabilities provides us with a powerful end-to-end solution that allows us to extend to our customers all of the benefits of UC, while simultaneously supporting secure SIP trunking and seamless connectivity to other networks for advanced, cost effective delivery of voice services.”

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.