Votacall, a provider of Hosted VoIP and cloud-based Unified Communications (News - Alert) (UC) solutions, is now offering communications solutions to Performance Plus, a consumer market research company and focus facility operator.
The company has offices throughout New England while its corporate headquarters was located in Framingham, Massachusetts. With a distributed workforce, connectivity amongst locations became a critical need for the organization.
Votocall was looking for a cost effective and flexible communications solution that could seamlessly connect offices and employees regardless of physical location in a cost effective manner. The company was not keen to opt for an on-premise phone system as it focused on not just end-user mobility, but facility mobility. The company identified business VoIP as the best choice.
To address its requirements, Performance Plus selected Votacall Hosted VoIP PBX (News - Alert) as communications solution for its offices and facilities across New England. The hosted PBX now makes it possible for the company to move its communications infrastructure to new focus facilities without losing a single phone call.
"Votacall VoIP allows our organization to move our staffed focus groups facilities to accommodate new products and clients," said Norm Beaudet, CFO, Performance Plus, in a statement. "We now have the flexibility to move our focus facilities to gather research from different demographics and our phone system and phone number moves with us. That flexibility is a huge value for our organization."
The Votacall Cloud product suite is fully managed and delivered through innovative Cloud applications. According to Beaudet, Votacall has allowed the company to communicate efficiently across many locations. Performance Plus now has the ability to call its colleagues and transfer the clients as if they are all working under one roof utilizing the same phone system.
With Votacall Hosted VoIP PBX, the company has also realized savings of nearly 50 percent on their monthly telecommunications expenses.
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Edited by Amanda Ciccatelli