LiveOps (News - Alert), a provider of one-stop, on-demand contact center solution announced its selection as a finalist in the inaugural 2012 Cloud Awards program in the "Best Platform as a Service" category.
Santa Clara, California based LiveOps boasts of an impressive customer portfolio with more than 200 companies, including Salesforce.com, Symantec (News - Alert) and AAA. The companies seeking to migrate their contact center to the cloud partner with LiveOps to provide better service. With access to the largest contact center workforce of 20,000 agents, the company supports a wide range of industries including financial, health, insurance, retail, and professional services.
“We are excited to be shortlisted in the inaugural Cloud Awards for LiveOps' outstanding Platform as a Service. For more than 10 years we've been focused on platform, applications and talent in the cloud contact center. As a cloud innovator we are consistently raising the bar on the quality of security, scalability, and reliability offered by the LiveOps Platform. Being named a finalist for this award demonstrates that our cloud platform continues to drive exceptional value for our clients and remains at the cutting edge of the industry,” in a press release SVP of Operations and Service Delivery John Nai commented on the winning of the award.
A premier international cloud computing awards program, the Cloud Awards has been created to recognize and celebrate industry leaders and pioneers in the field of cloud computing. The awards program is open internationally across the US, Europe, Middle East and Africa. Start-ups and established vendors alike can participate in this award program. Launched in June 2011, The awards program aims to find and celebrate the pioneers that will shape the future of the cloud industry. The finalists in the inaugural award program were selected by a panel of international industry experts.
“The organizations which have taken part in the 2012 Cloud Awards program demonstrate exactly what cloud computing has to give. We've seen world-leading organizations spring up literally overnight to offer faster, more capable and cost-effective solutions than previously imagined. We've seen markets become so disrupted they're unrecognizable. And we've seen all of this while cloud computing is still in its infancy,” Cloud Awards organizer Larry Johnson commented in a statement.
LiveOps has recently completed the acquisition of New Zealand-based Datasquirt (News - Alert) Limited. As a part of the process, LiveOps has also appointed Datasquirt’s talented professionals Aaron Ridgway and Kieron Lawson as SVP of International Sales and Chief Architect respectively.
Madhubanti Rudra is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.Edited by Chris DiMarco