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Integra's New UC Solution Makes Foray into Cloud Space


Integra's New UC Solution Makes Foray into Cloud Space

November 25, 2015

  By Michelle Amodio, TMCnet Contributor

From cost efficiency, to increased flexibility, we’re seeing premises-based telephony systems taken over by their hosted counterpart, cloud-based IP systems. Communications and networking services provider Integra is getting on the cloud bandwagon with its latest solution, Integra UC Cloud Voice, which will help businesses streamline their communications in one useful tool.

By combining managed network connectivity, phones, voice, collaboration, installation and ongoing support, Integra’s aim is to help its partners the ability to get to the cloud faster – it’s a full-featured virtual PBX (News - Alert) that can scale from eight to 10,000 users in a single instance.

“UC Cloud Voice solutions assist our partners in entering the cloud space – if they are not already there – move their customer conversations into a new direction than traditional telecom offerings and empowers them with a differentiated value proposition, leading to stickier customer relationships," said Scott Forbush, Integra’s vice president of indirect sales according to Channel Partners. “Integra’s high-touch UC Cloud Voice solution helps our partners meet and exceed the exacting demands of business- and enterprise-level customers with unparalleled support."

Cloud-based IP telephony affords businesses added growth flexibility, with solutions for every sized business.  It also provides businesses with access to a slew of powerful communication applications.

Moving towards a cloud-based system can provide a number of important competitive advantages, like easily connecting remote offices together. Callers can remember one number but be directed to employees around the world without any extra effort.

With all of these options, it makes sense for businesses to ditch the legacy telephony system and invest in a solid, stable and cost-effective cloud-based phone system that uses the most cutting edge technologies available.

"Powered by Mitel (News - Alert), Integra's UC Cloud Voice product suite helps customers improve productivity and focus on their business by offering fully customizable applications hosted in the cloud," said Jon Brinton, Mitel Cloud Services’ executive vice president and general manager.

Many businesses are at an advantage when they utilize the cloud for work. By using information more effectively, workflow and the teams behind them come together. It takes fewer people to do more work on a cloud, with a minimal learning curve on hardware and software issues.

Edited by Maurice Nagle
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