Communication provider FairPoint Communications recently won a five-year contract worth $32 million from the State of Maine, to provide the state's next-generation 9-1-1 system.
As per the contract, FairPoint will provide the system and support to serve Maine's 26 Public Safety Answering Points (PSAPs).
The PSAPs have the responsibility to answer all 9-1-1 calls in their local coverage area. Officials confirmed that every Maine community is matched with a local PSAP.
The Emergency Services Communication Bureau looks after both the implementation and operation of the statewide Enhanced 9-1-1 service, currently provided by FairPoint.
In a statement, Karen Romano, FairPoint's vice president – government, education and research, said, "The new Maine E9-1-1 system will use leading edge technology to handle current legacy and next-generation communication technologies such as voice, instant messaging, video and text messaging." "FairPoint will provide a fully integrated turnkey solution that will not only link voice, data and video elements to E9-1-1 call facilities, but will transfer data seamlessly, and it will provide the capability to read text messages and view video when the industry standards are developed."
The new Maine E9-1-1 system will help strengthen the state's leadership role in providing NG 9-1-1. It will also enable the state to support advanced communications services designed to help protect the lives and property of Maine's citizens.
Officials said that NG 9-1-1 provides a reliable and flexible solution that allows dynamic and robust call handling configurations to adapt to disasters and emergency events that create a high 9-1-1 call volume.
With the help of FairPoint, Maine will become one of first states in the nation to deploy a Next-Generation 9-1-1 system compliant with the National Emergency Number Association standards published in June 2011.
In related TMC (News - Alert) news, FairPoint Communications was awarded a four-year contract worth more than $16 million to support the needs of the New England Telehealth Consortium.
Looking to grow your channel opportunities? Then be sure to attend Channel Vision Expo (CVx), collocated with ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida. Stay in touch with everything happening at Channel Vision Expo. Follow us on Twitter.
Edited by Braden Becker