Many companies have implemented VoIP communications in recent years in order to save money, increase unified communications opportunities, and bring telecommunications systems into the modern age. While there are many benefits to this technology, there are also a few drawbacks. VoIP systems can create major problems when people need to make emergency calls, and many companies are finding that they need to implement E911 hosted solutions in order to ensure that people in their organizations are properly protected in an emergency situation.
Business owners wish to take responsibility and make sure that emergency calls are accurately and routed to public safety answering points and that the location information provided is accurate as well. Companies that use IP phones have options, but businesses that utilize TDM and legacy infrastructure across multiple states might not be aware of their options in this situation.
Fortunately for business owners that might have questions on this topic, there is a company that provides E911 hosted solutions that address these needs. 911 ETC (News - Alert) works with companies across the United States and Canada to deliver a hosted E911 solution that can be used by companies with a PBX (News - Alert), IP-PBX, soft phone or mobile workforce.
The experts from 911 ETC can ask questions to help companies address their E911 needs. Companies need to think about why they are addressing their E911 capabilities and how to start identifying and addressing problems. Businesses also need to examine what types of enterprise systems they have, the challenges faced and how best to deal with these challenges.
For those interested in this topic, 911 ETC will be holding a free webinar. Bob Runnels, senior telecom engineer at We Energies, a company that utilized E911 hosted solutions from 911 ETC to address its own needs, will talk about his company’s experience in this area.
For more information on the webinar, click here.
Edited by Jamie Epstein