Some things just go together; peanut butter and jelly or salt and pepper, for example. When it comes to great pairings in the Emergency 911 (E911) industry, consider Cisco Emergency Responder (Cisco ER) and RedSky’s (News - Alert) cloud-based E911 Anywhere solution to be the chocolate and peanut butter combination you’ve been craving – and needing. Together, they work to provide a foolproof, cost-efficient E911 solution for the enterprise.
Let’s take the first ingredient – Cisco (News - Alert) ER. Cisco ER is a great solution for tracking the location of SIP and H.323 phones as they move around the enterprise, not to mention it integrates with Cisco Unified Communication Manager to provide automated location tracking and support for Layer 3 and 2 network discovery, as well as 911 call notifications, explains Senior VP of RedSky Technologies, Nick Maier in a recent related article. By establishing this platform, many Cisco-centric data networks would undoubtedly find this an appealing option.
“Cisco Emergency Responder is often considered a go-to E911 solution for Cisco voice networks. However, many well-intentioned IT and telecom pros don’t realize that CER represents only half of an effective E911 solution,” Maier advises.
So what’s the second, must-have ingredient? The only way you can work to make Cisco ER a complete E911 solution is by integrating RedSky’s cloud-based E911 Anywhere solution – a cloud-based service that provides companies with complete E911 protection in a Software-as-a-Service (SaaS (News - Alert)) model. RedSky’s E911 Anywhere is essentially the ideal E911 solution for small- to medium-sized businesses (SMBs) that require a cost-efficient, high-performance E911 system.
By working within a service-based model, users will enjoy avoiding large capital costs while becoming E911 compliant in as a little as 48 hours. They will also notice immediate simplification of 911 call routing, as well as easier management of phone locations. Furthermore, leveraging cloud-based 911 call routing eliminates the need for 911 trunks to handle emergency calls and PS-ALI contracts with each local exchange carrier - representing a huge savings.
This combined solution also offers comprehensive protection for all phones connected to Cisco call servers, as mentioned above, including SIP and H.323 phones, as well as protects remote workers, teleworkers and softphone users.
RedSky advises consumers that in order to secure guaranteed E911 protection for their Cisco voice network employees, three things are vital to keep in mind:
- Knowing the location of every phone on your network at all times.
- Alerting on-site responders, security and admins the moment a 911 call is dialed, including the location of the caller.
- Routing 911 calls to the correct emergency dispatcher, including the caller’s current location.
RedSky’s cloud-based E911 Anywhere solution covers all of these bases and more. Maier further insists that out of the several viable options E911 providers have to choose from to bridge the gap between Cisco ER becoming a complete E911 solution, a cloud-based service remains a strong and reliable answer.
“The bottom line: You need to select one of these options to provide life-saving E911 protection,” Maier concludes.
In light of this, RedSky will be holding two 30-minute webinars that lie crucial to remaining on-top and ahead in the E911 industry. Participants will be able to further learn how together, Cisco ER and RedSky E911 Anywhere create the complete and ideal E911 Solution for Cisco Voice Networks.
The first webinar is scheduled for tomorrow, Thursday, September 20, 2012 at 10 a.m. Central. The second will be shortly following on Wednesday, September 26, 2012 at 3 p.m. Central.
Don’t miss your chance to gain valuable information and insight into this unprecedented solution, click here to learn more and register today!
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Edited by Brooke Neuman