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What is Enterprise Fax?


TMCnews Featured Article

June 21, 2012

What is Enterprise Fax?

By Jamie Epstein, TMCnet Web Editor

Today, fax remains a critical communications tool across industries for a multitude of business applications. IT expenditures are under heavy scrutiny, as every IT dollar must be focused on improving the efficiency and security of business processes. A cloud-based or “hosted” enterprise fax solution is an intelligent way to enhance the speed, security, and value of fax communications to improve communication with customers, business partners and vendors all over the globe leverage on a daily basis.

It is important to note here that there are different options for cloud enterprise fax solutions that serve various business needs including desktop messaging, which enables users to both send and receive faxes digitally at the desktop via an email account, and production messaging, which powers outbound messages from back-office systems to customers, partners, and other stakeholders in fax format. In addition, messaging technologies including data capture and workflow rules can be integrated into enterprise fax solutions to further automate the way fax data is extracted and processed. 

When implementing a hosted enterprise fax offering into an organization, companies can completely automate messaging, drive productivity and significantly cut the costs of supporting a fax infrastructure, including hardware, software, and telecom service.  In addition, enterprise fax in the cloud increases efficiency and allows organizations to fully manage the overall fax process with ease.

When companies utilize an outdated system, IT divisions are typically plagued with having to resolve fax issues including scalability and downtime; however, when a robust cloud fax solution is put in place, it frees the team from having to waste time investigating an array of fax-related problems and in turn allows them to concentrate on other important tasks core to their business.

Furthermore, enterprise fax raises the bar on security, is extremely reliable, and reduces the time it takes to process both inbound and outbound transactions.

If your firm wishes to eliminate the complexity of your fax infrastructure while reducing costs, improving speed and security, and increasing your competitive edge, an enterprise fax solution is a serious consideration to help improve business communications in the future.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

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Edited by Jamie Epstein

Technology Marketing Corporation

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