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Using OpenText's Enterprise Fax Solution to Send and Receive 'Closed Text'


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September 13, 2012

Using OpenText's Enterprise Fax Solution to Send and Receive 'Closed Text'

By David Gitonga, TMCnet Contributing Writer

For as long as we have been communicating, the confidentiality of the messages we send whether by enterprise fax, postal service, hand delivery or spoken word, has always been important. Different ways of encrypting the contents of the message to ensure that even if the communication is intercepted cannot be deciphered was and still is crucial to organizations all over the world.

With the introduction of e-mail, many people have been tricked into thinking that the information they pass on is secure from any type of interception. Yet, this is not the case unless the e-mail is encrypted, which I must say, is very rare. Eavesdroppers on a network can access and peruse the content of e-mails conveyed over the network at wish.

This is where the RightFax Internet Connector from OpenText comes into play. It is a new way of faxing that does away with expensive phone charges while significantly increasing transmission speeds. The connector relies on the capabilities of RightFax 10.5 and transmits its content as TIFF files over an encrypted Internet connection between two RightFax 10.5 servers, without going through publicly switched telephone networks. Tracing the path taken by a single file during transmission might do some good in strengthening our trust on OpenText’s innovation.

Before the fax is sent, the sending server first has to validate the existence of the receiving fax number found in the RightFax registration base. If this checks out, the next step requires that the server creates a digital signature of the file before breaking it into small constituent packets that are then encrypted and transmitted over the reserved RightFax Internet channel. The digital signature will be used by the receiver server to validate the credibility of the received file, a process done after the packets have been decrypted and reassembled into a complete message.

OpenText, the creator of this system built on the native confidential and tamper-proof fax protocols, is Canada’s largest software company with offices in Waterloo, Ontario, Canada. The enterprise fax provider is dedicated to producing software solutions aimed at implementing enterprise content management (ECM) to large corporations across all industries.

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Edited by Jamie Epstein

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