With networks evolving from TDM to IP and 3G to LTE (News - Alert), ensuring network performance is a huge challenge. The bigger the company, the more the customers, the more big data generated and the more difficult it becomes to ensure high-quality user experience.
And, Vodafone (News - Alert), Ireland's major total communications provider with 2.44 million customers, placed in a situation where it needed a unique analytics solution to analyze the network data contained in its multi-vendor 3G mobile network and use it to its advantage, turned to Tellabs (News - Alert) for help.
“We are proud to work with Vodafone Ireland to help them solve some of the challenges they face in providing a high-quality user experience,” said Scott Forbes, vice president, Global Services at Tellabs, in a statement.
By deploying Tellabs' Insight Analytics SM Services, Vodafone Ireland will be able to troubleshoot network issues faster, prevent network outages, provide adequate bandwidth capacity to its customers whenever required. Tellabs Insight is expected to use its global expertise in mobile networks and provide a competitive and analytics solution that helps simplify analytics for service providers so that they can focus only on improving network performance.
Both service providers and Vodafone are expected to benefit, according to company officials. While service providers can use the information from Tellabs to optimize network performance and enhance quality of service, Vodafone Ireland can analyze data generated in its network, get the bigger picture, identify and resolve network problems before they impact and in the process enhance customer experience considerably.
With greater dependency on mobile Internet, providing outstanding user experience becomes more of a challenge. But, with the answer hidden in networks' own data, Tellabs analytics solution could prove to be a boon for service providers
Tellabs and Agile (News - Alert) Networks teamed up to build a state-of-the-art broadband infrastructure that supports emergency and other vital communication services in the state of Ohio. In addition to emergency services, the network will enable innovations such as video monitoring, surveillance, smart grid management and also provide the state and its municipalities with high-speed broadband coverage.
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Edited by Amanda Ciccatelli