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Fax Over IP: OpenText RightFax 10 Enables Cloud-Based Office Systems Support


TMCnews Featured Article

June 08, 2011

Fax Over IP: OpenText RightFax 10 Enables Cloud-Based Office Systems Support

By Tammy Wolf, TMCnet Web Editor

Fax server software provider OpenText has added the option to securely send and receive faxes from cloud-based office systems, including Google (News - Alert) Apps and Microsoft Office 365, through its release of OpenText RightFax 10.

Marking the 25th year of OpenText’s fax server software availability, RightFax 10 will help customers to more easily integrate faxing into their business processes and workflows. New features like searchable PDF delivery, barcode routing and enhanced Microsoft (News - Alert) Outlook 2010 and Lotus Notes 8.5 integration, solidifies OpenText has a leader in the fax over IP industry.

“OpenText's position as the FoIP leader and the release of RightFax 10 reflects the trust our customers have shown in our people and products along with our continued investment in building our development and support teams,” said Matthew Brine, vice president of Fax and Document Distribution at OpenText. “Our investment in the fax business has not only resulted in OpenText advancing its fax server leadership position, but it has resulted in improved customer satisfaction scores for both customer support and product functionality.”

Available globally, RightFax 10 includes several prominent features and improvements that sets this solution apart from other fax servers on the market.

For added efficiency and productivity, the inclusion of native, searchable PDF documents and barcode routing functionalities will enable the system to deliver and properly route overlaid documents to common end points, resulting in improved archiving and fax document management.

With the addition of Branch Office Server, RightFax 10 will resolve business continuity and performance challenges faced by many multi-site organizations. Now, branch offices will be able to seamlessly run fax servers while simultaneously meeting corporate policies and regulations for the handling and retention of fax documents.

Advanced and highly secure e-mail system integration will protect sensitive information from intruders. In addition, OpenText will be implementing a system unique identifier mechanism to improve the licensing and activation process for RightFax installation and maintenance.

Lastly, the integration of an on-premise messaging system will offer enterprises with more options for routing faxes to user’s desktops. The latest update will allow interoperability with Google Apps and Microsoft Office 365 Exchange Online solutions.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.

Tammy Wolf is a TMCnet web editor. She covers a wide range of topics, including IP communications and information technology. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell

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